OWNER FAQs:

Here are some answers to common questions we have received in the past about our managed services custom to your specific needs.

  • Yes, we handle the entire tenant placement process. We fully qualify all prospective tenants through income verification, credit checks, employment verification, and landlord history review. Once we have thoroughly reviewed and approved their application, they sign the lease. We then introduce them to you via email or your preferred method of communication.

  • Yes, we manage all lease documentation from start to finish. We also include a custom addendum tailored to your property, outlining specific restrictions such as no candles or requiring professional installation for mounted TVs. All lease documents, including renewals, are handled electronically for convenience and efficiency. Lease renewal management is also available as part of our services.

  • Yes, tenants contact us directly for any issues or maintenance requests. We have a trusted network of local contractors and service providers to handle repairs promptly. If a repair is needed, we coordinate access and ensure the issue is resolved efficiently, keeping you informed as needed.

  • For Condo Associations, we handle contractor payments directly using Association funds. For smaller landlords who prefer to manage payments themselves, we work with contractors who accept electronic payments for convenience. Additionally, we coordinate all aspects of tenant turnover, including cleaning, light repairs, painting, and key changeovers to ensure a smooth transition between tenants.

  • We offer financial management services for Condo Associations, where we handle HOA fee collection, as well as for landlords with multiple units. However, for individual landlords, tenants typically pay rent directly to you via Venmo or bank transfer. While we can manage financials if needed, we generally find it unnecessary for smaller landlords.

  • Yes, we can assist with legal matters, including evictions if necessary. We also have trusted real estate attorneys we can refer for legal guidance. However, due to our thorough tenant screening process, evictions are rare in the properties we manage. In cases where a tenant needs to break a lease due to job loss or relocation, we negotiate on your behalf to secure the best possible outcome—typically ensuring the current tenant continues paying rent until a replacement is found.

  • Absolutely! Since we live and work exclusively in South Boston, we understand the ins and outs of the neighborhood. From securing a resident parking permit to recommending the best local gyms, coffee shops, and restaurants, we help tenants settle in smoothly. Incoming tenants often have questions about the area, and we're always happy to provide guidance to make their transition seamless.

  • Traditionally, incoming tenants have covered the broker fee, but the market has evolved with increased apartment availability and shifting trends. Our priority is to secure the highest possible rental rate while ensuring you get a high-quality tenant. Unlike some leasing agents who insist on a full broker fee—potentially making your listing less competitive—we take a strategic approach to balance rentability and maximize your return.

  • Send me a message at Chris@fitzpatrickpm.com. I’d be happy to answer any further questions you may have.